Digital Delivery Policy
Thank you for choosing jdgo.in. Since we exclusively sell digital goods (software, licenses, and digital tools), there is no physical shipping involved. All products are delivered electronically.
1. Delivery Methods
All digital products purchased on jdgo.in are delivered via:
- Email: Sent to the email address provided during checkout.
- Customer Dashboard: Direct access through your registered account under the “Downloads” or “Orders” section.
2. Delivery Timelines
- Instant Delivery: Most digital goods (such as activation keys or automated downloads) are delivered instantly—typically within 5 to 30 minutes of successful payment confirmation.
- Manual Processing: For customized software or specific licenses, delivery may take up to 24 business hours. If your order is delayed beyond this window, please contact our support team.
3. Shipping Charges
There are zero shipping or handling fees for any products on our website, as all items are delivered digitally.
4. Customer Responsibilities
To ensure successful delivery, customers must:
- Provide a valid and active email address.
- Check “Spam” or “Junk” folders if the delivery email is not received within the expected timeframe.
- Ensure their system meets the minimum requirements stated on the product page before purchasing.
5. Non-Delivery & Troubleshooting
If you have not received your digital goods within 24 hours:
- Verify your payment was successful.
- Contact us at mediajunctionteam@gmail.com or via our Contact Us Page.
- Include your +919790113638 for faster resolution.
6. Refunds & Cancellations
Due to the nature of digital goods, once a product (such as a license key or download link) has been delivered or accessed, it cannot be “returned.” Consequently, we generally do not offer refunds once delivery is complete. Please refer to our Refund Policy for more details.
* GSTIN : 33AQKPJ9263C1ZV
